Family Justice Center Housing Coordinator

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Job Title: YWCA Housing Coordinator

Job Description:
A survivor-driven, trauma informed, mobile advocacy position focused on helping crime victims increase access to safe emergency housing and retain safe, long-term housing options while they receive tailored supportive services.

Direct Services Essential Functions

This list is not exhaustive and may be supplemented as necessary.

  • Meet participant where they feel most safe and comfortable. Either on-site or at a safe space identified by a participant.
  • Conduct intake interview to determine client’s needs, goals, and eligibility related to short and or long-term housing goals.
  • Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.
  • Provide financial assistance based on need and available resource.
  • Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs and coordinate with other providers as needed.
  • Assist participants in developing a plan that promotes permanent housing, safety and self-sufficiency.
  • Provide advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.
  • Assist participants in locating and securing housing of their choice.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
  • Serve as an ongoing liaison between property managers and participants.
  • Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.
  • Build relations with community resources (mechanics, schools, churches etc.) to aid participants and/or their families.
  • Maintain accurate records, monthly outcome reports, and files for each client.
  • Transport clients as deemed necessary.
  • Offer outreach and training to community resources, agency partners, and YWCA Utah Staff members.

Program Support

  • Log/enter all required information on ETO in a timely and complete manner.
  • Administer survey to participants and collect results.
  • Track assistance provided, resources developed, community relationships built, and financial assistance provided.

Minimum Knowledge, Skills, and Abilities

  • Requires knowledge regarding domestic violence dynamics.
  • Requires knowledge and belief in “Housing First” philosophy and strategies.
  • Minimum Education Requirements: Bachelor Degree in Human Services preferred or a minimum of a two years degree in Human-related services and two years related experience.
  • Excellent communication skills, particularly listening, mediation, and writing skills.
  • Possess strong organizational skills with the ability to meet a demanding workload.
  • Detail oriented to complete requirements of files and contract compliance.
  • Creative thinker/adaptive personality. ? Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths-based” case management.
  • Demonstrated knowledge of community resources, social service agencies, and landlords.
  • Spanish speaking ability is an added asset but is not required.
  • Experience with computer and knowledge of Microsoft Office.
  • Valid driver’s license and vehicle insurance.
  • Sensitivity to cultural and socioeconomic characteristics of the population served.
  • A commitment to empowering others to solve their own problems.
  • A conviction about the capacity of people to grow and change.
  • The ability to establish and set appropriate limits with persons served to help them gain skills and confidence.
  • The ability to work collaboratively with other personnel and/or service providers or professionals.
  • The capacity to maintain a role to empower clients and to intervene appropriately to meet service goals.

Reports to: Salt Lake Area Family Justice Center Director

Hours: Regular, FT, non-exempt, 40 hours per week

Salary: $19.50

To Apply: Email resume, cover letter, and application to Human Resources at or mail to YWCA Utah, 322 East 300 South, Salt Lake City, UT 84111

Deadline: 1st of August 2018